Common FAQ’s

Troubleshoot your Internet: Try these things first to help you fix or narrow down the connection problem.

  • Make sure Wi‑Fi is turned on. Select the “No internet connection” icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn’t, select it to turn it on. Also, make sure Airplane mode is turned off.
  • Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again. If that doesn’t work, Click here for more troubleshooting steps >

Troubleshoot your internet – Get the Latest “BUZZ” on Microsoft® 365 Cloud Integrated Technologies – 🐤 @ksbizintel